In moving from awareness to action, Operation Red Alert has launched a helpline which victims and community members can call to report suspicious activity or suspected trafficking.
The helpline has a strong referral and response mechanism. It is backed by partners such as NGOs, government bodies, law enforcement and safe houses. There are many organisations in India doing significant work against trafficking.
The calls are managed by our team and then referred to a local respected NGO of that particular area to address the case.
This helpline has a missed call mechanism. The caller can only give a missed call to this number. Our team calls the caller back within 24 hours and addresses the case.
Our team transfers the call to the relevant NGO which then follows up on the case.
We understand that for the helpline to be effective, we need to make it language specific so that there isn't any language/ communication gap. Since our initial focus is on the states of Andhra Pradesh, Telangana and West Bengal, we have a team that can speak in Telugu, Bengali, Hindi and English
We work with a huge network of NGOs from all over India working in different fields such as rescuing, restoration, repatriation, prosecution, safe homes and anti domestic violence. Though, this helpline is specifically to help victims, families and callers who suspect a case of trafficking, we also work with victims of domestic violence and other related issues.